In this article, we will explore some of the most common desktop application support tools for technical support and how they can help you in your daily tasks. One of the most essential desktop ...

Help desk software and customer self-service tools like online, email, live chat, and mobile support can make a big impact on your ability to deliver timely, effective service. Offer a seamless, ...

If you ask for help from the IT Service Desk they may want to try to provide immediate help by a remote support tool called BeyondTrust. It is a remote support solution that allows the IT Service Desk ...

The Technology Help Desk provides tech support to the community virtually, in person or by telephone. For support, visit the Brandeis Service Portal, email [email protected] or call 781-736-4357 from ...