Starbucks' new CEO alluded to making a change after admitting customer experience had slipped and profits dipped.

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

The coffee giant is reversing a policy that had allowed open access to its cafes, in a push to improve store environments.

Starbucks has taken another step back from its coffee house roots, where anyone could sit for hours in a comfortable chair, ...

Starbucks said there was no change to its policy in the UK, where customers can continue to use the facilities without ...

Even Starbucks regulars are probably ordering wrong, according to baristas and insiders. People often think they have their Starbucks order perfected and know the best way to order it — but they ...

Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was ...