Cooler Screens shut down access to hundreds of the digitized fridge doors, which Walgreens claims affected sales.

The CEO of Walgreens admits that locking up products to deter theft is irritating paying customers and is hurting sales. The company has found that people will leave without buying products ...

Walgreens Boots Alliance CEO Tim Wentworth conceded that locking up products in order to combat retail theft had a negative impact on stores. During an earnings call on Friday, executives ...

The CEO of Walgreens suggested that placing their products under lock and key may have actually backfired. "When you lock things up … you don't sell as many of them," he said. Walgreens’ plan ...

Walgreens and other retailers have had to combat so-called "retail shrink," or the loss of inventory from causes other than sales, Wentworth noted. The company took steps to secure more products ...

Walgreens made some significant changes to ... After the pharmacy store chain opted to lock up a significant amount of products on shelves, CEO Tim Wentworth is acknowledging this led to a drastic ...