Shoppers can’t stand when toothpaste, deodorant and other items are locked up behind glass display cabinets at stores.

In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at its stores has backfired. Per Fortune, Wentworth spoke about the state of ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Walgreens Boots Alliance CEO Tim Wentworth conceded that locking up products in order to combat retail theft had a negative impact on stores. During an earnings call on Friday, executives ...

Walgreens and other retailers have had to combat so-called "retail shrink," or the loss of inventory from causes other than sales, Wentworth noted. The company took steps to secure more products ...

Cooler Screens shut down access to hundreds of the digitized fridge doors, which Walgreens claims affected sales.

Learn more about whether The Chefs' Warehouse, Inc. or Walgreens Boots Alliance, Inc. is a better investment based on AAII's ...

The CEO of Walgreens suggested that placing their products under lock and key may have actually backfired. "When you lock things up … you don't sell as many of them," he said. Walgreens’ plan ...