By mastering the newest strategies in ABM, marketing leaders can redefine how they connect with their most valuable clients.

In Ghana’s dynamic business environment, competition is intensifying across industries. CEOs must craft and execute a sustainable competitive strategy to differentiate their businesses, capture market ...

Without a thoughtful, personalized approach, onboarding risks losing sight of the core job your customer hired you to do in ...

Key Tronic Corporation (Nasdaq KTCC), a world class provider of manufacturing and design engineering services, today announced that it plans to significantly increase production capacity in Arkansas ...

Operating a restaurant requires efficient management, great customer service, and adaptability. As restaurant operators know, ...

NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...

AI isn't inherently good or bad; its value depends entirely on how it's used. For financial institutions, this means shifting ...

Kwamina Asomaning, Chief Executive of Stanbic Bank Ghana, has highlighted the primacy of excellence in customer experience as a true measure of an organization’s long-term success or potential.Mr.

The reusable plastic packaging maker wants to get closer to its customers, but that does not just mean geographically.

Neora, a global leader in skincare and wellness, has been awarded the prestigious Excellence in Business Award from the Direct Selling Association (DSA) for its innovative Preferred Customer Program.

Swiss-based global environmental monitoring solutions manufacturer ELPRO BUCHS-AG has announced the hiring of Marietta ...