Repair Your Swiss Army Knife How to Get Started If your pocket knife or tool needs to be repaired, please send it to our repair centre or contact your local retailer. All products covered by warranty will be repaired and sent back to you free of charge. A service charge may apply for repairs or servicing not covered by the warranty.

Fortunately, there are some relatively easy fixes you can perform on your Swiss Army knife to restore it to operating normally. A new Swiss Army knife that is difficult to open and close usually needs a drop of oil on the pivot point, and the blade worked back and forth to loosen it.